Frequently Asked Questions
How often will there be a new product?
We are just as excited as you are to include more dog breeds and unique designs in our collection. Stay tuned and don't forget to follow us on Instagram @myowoof
What kinds of payment methods do you accept?
Credit and Debit Cards. We currently accept any credit or debit card with a MasterCard, Visa, Discover Network, American Express, Diners Club International or JCB logo.
Can I send an item as a gift?
If you would like to send the item as a gift, we can include a note. Please let us know at the checkout page and we'd be happy to include a gift message. Yes, it's free!
Why are the first two products Shiba Inus?
One of our myowoof team members has a playful Shiba Inu and she wants all Shiba Inu lovers to share the joy of seeing their fur babies even when they're at work, travelling or at occasions that dogs are not allowed in, unfortunately. At myowoof, we are all crazy dog lovers, so more dog breeds will be included soon, stay tuned!
What are the prices in other currencies?
Prices are listed in HKD and prices in other currencies shown on the product page may vary according to the exchange rate on day of purchase. Prices are shown in SGD, AUD, USD, EUR and GBP as reference only. We accept purchase worldwide. Upon checkout via PayPal, you will have an option to select the currency, and from there it will automatically convert from HKD to the country you are in.
What is your Privacy Policy?
myowoof reserves the right to post, produce and/or use any myowoof related content. All customer details and personal information received will be retained for marketing and communication purposes.